The need for intelligent and long-term IT solutions is constantly growing in both small and medium-sized companies. For example, it is a matter of setting up functional company networks, but also effectively presenting one's own company to the outside world through a successful website. Nowadays, the own website is the business card of every company and mostly the first thing potential new customers notice. ComputerButler in Berlin offers you as an IT system house individual and customized solutions. Our comprehensive service includes planning and consulting for our customers as well as the creation of an individual concept including a needs analysis. Subsequently, our experts take care of the implementation, design, administration and maintenance.

The IT system house - what exactly is that?

Although the term IT system house is now very familiar to some people, it is still not entirely clear to some what it actually means. In general, small and medium-sized companies are the most important target group when it comes to services offered by IT system houses. IT system houses offer individual or even complete solutions for companies that want to revise their information technology concepts or plan new ones. We at ComputerButler see ourselves as a bridge between manufacturers and users - we take over both the procurement and installation of necessary hardware and software as well as the training of your employees and the subsequent support in case of questions or problems. It is particularly important to guarantee lasting functionality.

The advantage of this outsourcing? Companies can plan their internal resources better and deploy them more efficiently elsewhere - leaving more time to promote company growth. At the same time, you have a fixed contact person for questions or system problems, so that a system failure with expensive consequences cannot occur in the first place.

The most important services of an IT system house

The IT system house can access the customer's systems via remote maintenance as well as visit the customer directly on site. Thanks to modern remote maintenance, problems or errors can also be solved at short notice without the need for an on-site visit - this saves time and valuable resources. Nevertheless, we at ComputerButler also attach great importance to personal contact and regular exchange - especially when problems cannot be solved by remote maintenance or when it comes to the implementation of new system areas or software.

The required scope of services of an IT system house depends on the requirements of the company. For example, the customer can maintain its own IT department in-house and outsource only selected subareas to an IT system house - which is the most frequently chosen option, especially for larger companies - or opt for complete outsourcing. In this case, we take care of the complete provision of a tailor-made IT infrastructure. Of course, we also offer our customers sound advice for business processes and answer all questions regarding IT structures.

In most IT system houses it is the case that there are different special areas with which a service provider deals. However, we at ComputerButler also offer our customers the fulfillment of special wishes, which are not part of the portfolio of many other service providers. We are happy to offer you an individual consultation with subsequent needs analysis in order to develop a perfectly adapted concept that can be implemented in a timely manner.

Furthermore, there is the possibility of concluding so-called service level agreements, which are also referred to as SLAs. These are individual agreements between the service provider and the customer that describe the services to be provided. This ensures that no misunderstandings arise and that the customer's wishes are really implemented exactly as intended.

Small overview of our IT services:

managed services

• Office 365
• G Suite
• Managed AntiVirus
• managed firewall
• managed mail
• managed patches
• managed backup

IT Service & Outsourcing

• System maintenance
• Network Administration
• Monitoring
• IT consulting
• IT service
• IMAC
• Data Recovery & Backup
• E-mail archiving
• Document Management

Infrastructure

• Server/Client Solutions
• Virtualization
• Storage SAN/NAS
• PCs & Notebooks
• Peripherals
• UPS solutions
• Network Installation & Cabling

Security

• Security analysis
• IT security solutions
• Telephone systems & WLAN

Tailor-made solutions according to customer requirements

If you have problems with your network or the setup of your IT structure in your company in Berlin or suffer from frequent server failures, our experts are there for you. We are happy to advise you on your options and answer questions on important topics such as data protection. The all-round service of ComputerButler offers suitable solutions for all problems around the topic of IT, which are always oriented to the individual wishes of our customers.

First-hand IT support

As a full-service IT service provider in Berlin with many years of experience, we take responsibility for the functionality of your IT systems and ensure first-hand professional service. Our experts are constantly working to improve the performance and functionality of your internal IT structures, while also achieving cost savings while maintaining efficiency. For our team, the focus is particularly on transparency and seamless communication with the customer: our recommendations and analyses are always made in a way that is easy to understand and comprehend for our customers in Berlin.

In addition, we attach great importance to full cost transparency: with clear performance and price information, companies know exactly how high the costs will turn out to be and can thus plan their expenses better. Whether it's your company's server environment, the provision of client-server networks, the installation of virus protection or backup solutions - as an experienced IT system house, we are sure to find the right solution for you!

ComputerButler: Your professionals for IT concerns of any kind

Our experienced Berlin team has extensive know-how and will answer all your questions about IT. We are the interface between software and hardware and our customers and guarantee safe functionality first hand. In case of problems, we react without delay, so that expensive system failures cannot occur in the first place. Our experts can also detect and eliminate possible weak points in your IT structure.

Contact us today without obligation and free of charge and let our professionals advise you. ComputerButler in Berlin is the right contact for all IT-related questions in your company!