IT Support Technician in Mitte - ComputerButler

Computer Butler sees itself as a full service provider and offers its customers various IT services. In doing so, we rely on the tried and tested, without losing sight of the individual wishes of our customers. Our drive is to make you a satisfied customer. Our portfolio of professional IT services with professional IT support by technicians in Mitte, consists of customized solutions for customers with a few to several thousand employees from different industries. Examples of our portfolio are: IT security, project planning and implementation, delivery and maintenance of IT infrastructure and components, IT support and, last but not least, support for digitalization projects. Your requirements naturally come first when it comes to the administration and management of your IT.

Our range of services at a glance

For our customers, our IT support technicians in Mitte have been the first point of contact for all IT issues for several years. Our portfolio is deliberately designed to offer you all-round support. We offer you solutions from a single source and want to help you avoid problems with compatibility and coordination issues.

IT Security

In practice, IT security projects are often taken on at a time when the IT infrastructure is already in place. Ideally, however, IT security issues are already taken into account during planning and procurement. An individual IT security concept creates maximum security against computer viruses, Trojans and hacker attacks. For us at ComputerButler, IT security is more than just protection against unauthorized access. Our security concepts also include data centers, servers and cloud services. This sensitive area in particular belongs in the hands of absolute experts. After all, gaps in IT security can lead to major financial damage.

managed services

No other area has expanded as much in recent years as our Managed Services. Simply monitoring IT infrastructures is no longer enough to guarantee our customers functioning IT systems at all times. As a managed services provider, we increasingly use remote maintenance and remote repair. Necessary tasks can thus be completed without the presence of a service employee. Even the maintenance of IT systems no longer necessarily requires a field service appointment for our employees. It can be carried out with the help of patches, which are applied centrally and then rolled out automatically to our customers' systems. Our approach is not to react only when problems occur, but to act preventively. In this way, we can prevent errors that could lead to system failures. Our service level agreement (SLA) also includes our responsibility for your IT systems, if desired. A smoothly running IT system of our customers is therefore in our own interest.

IT Consulting

Each client presents us with individual questions and challenges. That is why our consultants focus on your wishes when developing the right strategy. We want our clients to benefit from our IT experience and the know-how of our consultants. Our goal is to provide you with the necessary information and options for action to give you a solid basis for your decisions.

Network Services

Our network service is aimed at companies with large corporate networks and also directly at users, whom we support with network maintenance. The service includes backup systems, database servers, communication and complete solutions with intranet, mail servers, proxy functions and various modern security features.

ComputerButler offers you further IT services in Mitte and stands for pragmatic solutions around your IT - please ask us.

Read what our customers say about us

Customer Opinion

Christiane Rudelsberger

When the IT systems do not work, it is important to have a partner who works extremely reliably, competently, flexibly and results-oriented. The friendliness, professionalism and discipline of the employees, especially when dealing with sensitive data, should be emphasized very positively. Colleagues and partners, to whom I have recommended ComputerButler, could convince themselves of these abilities and the way of working. The company ComputerButler is a valuable partner and I can always recommend them?

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Hello! We are ComputerButler and we look forward to helping you realize the full potential of your business.

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