IT Management in Spandau - ComputerButler
IT service for your company in Spandau
With our IT management in Spandau, you can concentrate more easily on your main tasks and carry out your daily work without worries. As a competent IT service provider, we offer procurement, consulting, installation and support for your IT infrastructure from a single source. You can rely on your IT systems to function securely, smoothly and reliably. Thanks to our 24-hour support and on-site service, rapid assistance is always available - all at a fixed price! Get a non-binding consultation now.
Cloud data storage for companies - Secure online data storage according to German data protection laws
ComputerButler offers cloud data storage on German servers as an alternative to local data storage in your company. The advantages of modern cloud storage are obvious. Maximum data availability, as your data can be accessed from anywhere in the world - all you need is an internet connection. In addition, many cloud providers have realized that the issues of backing up data to multiple revision levels, backing up data to multiple servers in multiple locations, and easy data sharing are very high priorities for their customers.
Proactive and automated monitoring
Monitoring proactively and automatically detects errors and potential threats in your IT infrastructure. Any necessary troubleshooting can be reported immediately in the ticket system and monitored by our administrators with the appropriate priority. This way, troubleshooting can begin before your work is interrupted.
ComputerButler offers transparent costs
With customized service contracts and cost-transparent billing, we meet your budget requirements as your IT management in Spandau. Regular IT strategy reports with cost analysis are standard at ComputerButler.
ComputerButler offers its customers in Spandau comprehensive support for all kinds of IT problems. If you are not a contract customer, we are happy to support you by appointment or on a project basis. You can reach our telephone support hotline daily on weekdays during business hours. We are available 24/7 via email. Use a Service Level Agreement to negotiate with us when and how quickly we are available to you.
Support levels for different services and requirements
First Level Support: Our support team is available to customers on weekdays. Support requests are automatically recorded via our ticket system. The status of your support request can be tracked at any time.
Second-level support: Complex and urgent issues are handled by our second-level support team, keeping your technical contact in the background.
Third level support: For extremely complex problems, we add support from the manufacturer who, together with our specialists, will solve any problem for you.
Project support from ComputerButler
If you would like to receive support for IT projects in your company, all we need as a first step is a brief description of the project. Within a few days you will receive an offer from our specialists with recommendations for your concept. A quick personal meeting is no problem for us.
As a competent and reliable service provider for IT administration in Spandau with many years of experience and professional training in information technology and telecommunications, we specialize in the IT requirements and needs of small and medium-sized businesses as well as private customers.
We offer comprehensive and expert IT support and installation services on site in Berlin, Spandau. We are certified according to DIN ISO 10002 (customer satisfaction), DIN ISO 9001 (quality management) and DIN ISO / IEC 27001 (IT security management).