Apple devices and software are characterised by great stability. In addition, the operation is mostly easy to understand and largely intuitive. ?it works simply? has therefore even become a winged word to describe the offer of the Californians. To keep it that way, you need an experienced Apple customer service that can help you quickly when you need it. In Berlin and the surrounding area, we are happy to take on this task for you. We would therefore like to use the following lines to introduce ourselves as well as our service.

Apple customer service for residential and commercial customers

We work as a customer service for both private and commercial customers. It doesn't matter whether you need support with your MacBook Air at home, for example, or with the Apple computers in your offices. We are also happy to visit you on site. This is especially practical if you need support with more than just one computer. Otherwise, we cordially invite you to drop off, for example, a defective MacBook Pro or any other Apple computer at our shop.

Our service as your Apple customer support

Our service as your Apple customer support provider generally includes the following three components:

1. repairs
2. facilities
3. maintenance and system care

Repairs ? to get your Mac working properly again

Even a Mac is not immune to defects. Outside of warranty and guarantee periods, a repair is therefore often necessary if a problem has occurred with the computer. In many cases, a corresponding work is considerably cheaper than a new acquisition. As your Apple customer service, we carry out repairs of all kinds on the devices professionally, quickly and comparably cheap. We start our work only after a precise error diagnosis to ensure that we can really help the machine.

Our specialists are extremely experienced in working with computers and other Apple devices. We also have the appropriate tools to work properly. This means, for example, the blueprints of the individual devices as schematic representations and the necessary tools.

Facilities of all kinds

As Apple customer service perform facilities of all kinds for you. This means that we put the devices in a condition with which you can immediately start working. For example, we play the appropriate software on your Mac. We will be happy to advise you on which programs are best suited for your purposes. In offices, we prepare workstations, set up internal networks and synchronise devices with a service such as iCloud so that data can be shared quickly and easily.

Prior to setup, as your Apple customer service representative, we are also happy to help you with equipment selection and procurement. As examples: For certain employees a MacBook Pro makes sense, for others an iMac or an iPad Pro. Depending on the purpose and budget, different iPhones are better or worse suited as company phones. We can help you avoid wrong decisions that would be costly downstream.

Maintenance and care ? so that you can work permanently at full capacity

By their very nature, systems require maintenance. Hard disks, for example, need to be defragmented. In addition, programs require updates. If you want to connect new peripheral devices (printers, scanners, etc.), it may also be necessary to install new drivers and delete old ones. Such work is therefore also part of our customer service.

The same applies to system maintenance. This work has several dimensions. For example, we equip your Mac with the appropriate protection software to protect it from attacks. If a device has already been infected by a virus or other malware, we remove the malware. If this is no longer possible or if the infestation was so extensive that a safe further use would not make sense, we also carry out a data recovery. Of course, this also applies if a computer is irreparably damaged and the hardware is therefore no longer recoverable.

Apple customer service for Apple and Windows computers

You can also rely on us as your customer service if you not only run Apple machines, but also computers running Windows (or Linux), for example. In such an environment, it is a bit more difficult to set up the devices for seamless collaboration. We can give you the appropriate recommendations on how to most easily realize your ideas.

As a customer service, we attach great importance to being a reliable and serious partner for you. If, for example, we do not think we can carry out a repair or that it does not make sense, we will let you know. We also strive to process all orders in a timely manner. Here, however, we have to ask for your understanding to some extent. We cannot make concrete time frames and promises, as such information depends on our order situation at the time.

You are curious and interested in our service as your Apple customer service? Then get in touch with us now. We look forward to hearing from you!