Apple Service Provider Berlin

As an Apple service provider, ComputerButler supports its customers in the corporate environment at all relevant levels of the IT service spectrum. We stand by your side during the purchase, installation and maintenance of Apple components. No matter if you are a freelancer, a small or medium-sized company, we will help you in word and deed. Our trained team has many years of experience and can handle any challenge - regardless of your requirement profile.

In addition, we are your first point of contact when it comes to the necessary measures to protect your company's network and your data. Stay safe with our security solutions and backup strategies and focus on the essentials. Are there problems with individual components or server crashes? Are there important updates? Has your business grown and do you need to expand your IT infrastructure? No problem. ComputerButler will keep your servers running smoothly, update software, carefully plan and restructure. You can also take advantage of the many benefits that the enterprise-level cloud offers you. For example, you get access to your data and applications anytime, anywhere in the world.

ComputerButler is your Apple Service Provider

Each person is special and unique, each has very different, individual wishes. As unprecedented as each of our clients is, their specific requirements for an Apple computer are also unique. That's why, as an Apple service provider, we dedicate as much time as we can to each client until the issues are resolved. Because we see our customers as they are: as something special.

Visit our store in Berlin and let us make you a personal offer. And if your Mac doesn't satisfy you, we are there to help you as an Apple Service Provider. We repair all Apple devices in our own service workshop.

As one of the oldest system companies in Germany specializing in Apple, we have been supporting Apple users in designing, building and maintaining their networks for many years. We inform you in detail before you buy Apple products (MacBook Air, MacBook, MacBook Pro, iMac Pro, iMac, Mac mini or Mac Pro) or integrate them into your existing technical infrastructure.

We provide you with a competent contact person with at least 10 years of experience to clarify all your technical and commercial questions. No call center, no voice response systems, no newbies. With us, you always have personal contact with the same highly qualified employee - whether in your office in Germany, in our company, by phone or e-mail.

Installation and configuration of Apple devices

We install and customize Apple products individually according to your requirements in our company or in your region. All installations we perform are rigorously tested based on our 30+ years of experience. The system configuration is then individually adapted to the user, so that the system adapts to the person and not vice versa.

Many power users say that a professional installation and especially an optimal operating system configuration, even for general requirements in private or commercial environments, is an art that only few master. As part of our concept, ComputerButler offers its customers a very simple and cost-effective option with a special installation and configuration.

We service the Apple products you use remotely in our company or via the Internet throughout Europe. We take into account your working hours and try not to interrupt them. We offer you two different models: Monitoring and maintenance at regular intervals or maintenance only when acute problems are known (e.g. malfunction, failure or security vulnerabilities).

Apple User Training from ComputerButler

We'll show you how to use the Apple products you use in your office, in a business, or remotely over the Internet. All our training is basically one-to-one. In exceptional cases, we also conduct individual lessons in mini-groups. This is the only way we can react flexibly to your individual training needs and transfer exactly the knowledge you really need.

We have our own workshop and repair the following old and new Apple computers in the shortest possible time: Apple MacBook, MacBook Air, MacBook Pro, iMac, iMac Pro, Mac mini or MacPro.

We are also equipped for special repairs:

Battery change (like the stuck batteries in the Apple MacBook Pro with Retina display), which we perform in the shortest possible time so that you do not have to do without your device for a long time.

Data recovery (from faulty hard disks or solid state drives).

Treatment of liquid damage (through water, beer, coffee, wine, etc.).

Replacement of components (e.g. repairing a graphics card, hard disk controller or motherboard at chip level by soldering a new electronic component), which can only be carried out by highly experienced technicians in specially equipped workshops.

First-class service from your Apple Service Provider

As an Apple service provider, we handle all warranty and service repairs for iPhone, Mac, iPad and Apple Watch. Our Apple-certified technicians ensure that your devices are ready for delivery as quickly as possible. We come to you in case of problems or support you with remote service via Teamviewer.

Have you noticed that it takes longer to launch applications, open files, save files, or turn your Mac on and off? It may be because your Mac is not equipped with a super-fast SSD hard drive, but rather a mechanical hard drive. You don't have to buy a new Mac to increase your computer's speed with an SSD hard drive. ComputerButler will replace your old hard drive with a new one - you'll be amazed at how fast everything works ...

We'll replace your Mac's slow built-in hard drive with an ultra-fast SSD and transfer your file information to the new drive if you want. For some generations of iMacs, you can also choose the hybrid hard drive option. Here, your hard drive stays in the Apple device and the SSD is installed separately. Both drives are then combined into a "hybrid hard drive" during installation. As with Apple's FusionDrive, you combine the hard drive capacity with the speed of an SSD.

We also offer a RAM upgrade for the Apple computer. Does your Mac need more RAM? You don't have to buy a new Mac to get more memory on your Mac. ComputerButler can easily add memory to many Macs.

If your iPhone screen is cracked, we will be happy to help you. For further use of displays, you can drop off your device for repair and receive it easily and conveniently at work or at home. Note: The display can only be replaced if the damage to the case does not affect the exchange and the device is fine.

Complete integration into the corporate environment

iOS supports mobile device management and enables enterprises to manage scalable iPhone and iPad deployments across their organizations. MDM functionality builds on existing iOS technologies (e.g., wireless enrollment, configuration profiles, and Apple's push notification service) and can be integrated with native or third-party solutions. This enables IT departments to securely enroll iPads and iPhones in an enterprise environment, wirelessly configure and update settings, enforce corporate policies, and even remotely wipe or lock devices.

IOS devices are managed via an Internet connection to an MDM server. This server can be created internally by the IT department or purchased from another system vendor. The device connects to the Internet server to determine if there are any outstanding tasks and takes the necessary action. These requests include updating manuals, providing requested devices or network information, and wiping data and settings.

Most management functions run in the background without user intervention. For example, when an IT department updates its VPN infrastructure, the MDM server can wirelessly set up new account information on the iPhone or iPad. The next time you access the VPN, the account is already set up correctly and the employee doesn't have to call support or manually change the settings.

Find, buy and distribute apps - even in large numbers

The Bulk Purchase Program makes it easy for your organization to find, buy, and distribute apps in massive quantities. Deliver high-quality, out-of-the-box content to employees - whether on iPad, iPhone, or Mac - with flexible and secure distribution options. You can also get dedicated B2B iOS apps created just for you by other developers that you can purchase privately from the VPP Store.

Buy high-volume apps in bulk and innovate all your employees. You also have the option to purchase custom B2B apps, tailor-made for you by external developers, from the VPP store while ensuring privacy so your company gets exactly the solutions you want.

Purchase volume license credit on demand to be used in the VPP Store. Any VPP credit can be purchased and will be sent electronically to account administrators. You can purchase the credit through your Apple corporate account or through responsible Apple resellers.

Assign apps to groups or users using MDM solutions - they stay with you and you have complete control over your content. When apps are no longer needed, they can be given to another user. You can also redistribute apps using coupon codes. Apps are shared continuously and directly with users.

Apple DEP is ideal for any government, business or institution that uses a sprawling number of iPhones, computers or iPads in their business. With DEP, you can manage a large number of iOS or Mac devices, distribute apps and profiles, or block devices if they are lost.

Read what our customers say about us


Customer Opinion

Christiane Rudelsberger

When the IT systems do not work, it is important to have a partner who works extremely reliably, competently, flexibly and results-oriented. The friendliness, professionalism and discipline of the employees, especially when dealing with sensitive data, should be emphasized very positively. Colleagues and partners, to whom I have recommended ComputerButler, could convince themselves of these abilities and the way of working. The company ComputerButler is a valuable partner and I can always recommend them?

German investment counselling

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