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Online remote maintenance

Are you looking for a service provider for maintenance and repair of Apple products? Then ComputerButler is the right contact. We offer versatile services and carry out maintenance and support of your Apple devices remotely. Remote Access is the technical term for accessing networks, servers as well as other IT components remotely. Our technicians use secure remote access to keep your IT infrastructure running smoothly. With access solutions such as LogMeIn, Remote Access or TeamViewer, maintenance and support are carried out via a secure network.

Remote access via Remote Access

Remote access is possible for professional and private applications. In the user area, remote access is used, for example, to read data from home networks that are connected to the Internet. Network Attached Storage systems, NAS for short, can be used, which store the data and are permanently online. Remote maintenance solutions for home computers are available for Windows systems, Apple devices and other IT systems. A wide variety of remote access solutions are also used in the commercial and industrial sectors. ComputerButler uses modern remote access programs to maintain and repair your IT infrastructure. Remote access solutions can also be used to administer network components such as servers, switches and routers. We offer various remote support services for different operating and IT systems.

The remote maintenance of Apple and Windows IT systems makes it possible, for example, to install a new, more up-to-date operating system. Furthermore, the configuration can be changed remotely and troubleshooting and repair is possible. ComputerButler provides secure, encrypted remote maintenance that is protected from unauthorized access.

Remote maintenance via inband and outband connections

If network problems occur or the network fails, remote access is made possible via outband connections. Remote access is possible via the telephone network and via modem. Although the dial-up networks have limited bandwidths, remote access is still possible. As a rule, only a small amount of data needs to be transferred between the maintenance terminal and the router. Administration can be command line based.

Remote access via LogMeIn or TeamViewer

Remote access, to maintain your IT infrastructure, can be done through tools such as LogMeIn and TeamViewer. These programs allow you to establish sessions between any computer connected to the Internet. TeamViewer and LogMeIn are remote desktop programs through which a virtual desktop can be displayed on a computer that corresponds to the remote desktop. When applications are started, they are executed on the remote computer. Remote desktop programs allow IT systems to be operated as if the technician were on site and not in the remote maintenance center.

Remote maintenance and access for Apple systems

ComputerButler offers versatile support and access solutions for commercial and industrial IT structures. We also offer remote maintenance of Apple systems and use remote access programs such as TeamViewer. TeamViewer allows, for example, to share iPad and iPhone displays with other computers or mobile devices. The displays can be played back live and in real time. For iPhones and iPads, this feature has been available since iOS 11 and was provided by Apple accordingly. On Apple devices, the feature is called Remote Support. Thanks to Remote Support, remote access is made possible via TeamViewer. This allows iOS devices to be integrated into existing IT structures. A platform-, operating system- and device-independent support can be used thanks to this function. As a result, efficiency is increased and performance can be completely in line with the customer's needs.

Apple remote access ? business and private possible

The display of an Apple device can be played back live and in real time on a remote desktop. This is referred to as mirroring. The English term translates as "mirroring". The display of the Apple device is mirrored and allows authorized persons to run applications on a remote IT device. Remote support can optimize the user experience. Remote access is not only used for business reasons, but also for user reasons and can, for example, be used on a home network. Thanks to Remote Support and the innovative solutions of TeamViewer software, no complicated integration of Apple systems into existing IT structures is necessary. The workaround is no longer necessary and Apple systems can be accessed remotely. ComputerButler enables you to optimize your IT structures, no matter which platform and operating system you use.

Safe maintenance is essential

ComputerButler provides secure, encrypted remote maintenance for your IT structure. Whether you use Apple devices, Windows operating systems or other platforms, we provide the appropriate support and optimized IT structures. To prevent unauthorized access, 256-bit AES encryption is used. Connections are secure and no technician sees your data. ComputerButler does not store your data or access your systems without authorization.

What our customers say about us

Customer Opinion

Christiane Rudelsberger

When the IT systems are not working, it is important to have a partner who is extremely reliable, competent, flexible and results-oriented. The friendliness, professionalism and discipline of the employees, especially when dealing with sensitive data, should be emphasized very positively. Colleagues and partners, to whom I have recommended ComputerButler, could convince themselves of these abilities and the way of working. The company ComputerButler is a valuable partner and I can always recommend them?

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