"Social distancing" is the current buzzword when it comes to avoiding contagion. Let as few contacts as possible take place and track where this virus comes from that paralyses the whole country. Keeping your distance is also the keyword for remote maintenance of your PC at home in the "home office" or in the network of your office. So that you cannot be paralyzed, we support you remotely.
Bringing your PC up to date with remote maintenance
It is common practice in large companies: the employee has an IT problem, calls internal support and describes his problem. The system administrator can then connect to the PC and solve the problem on the spot. Compared to a mobile customer service, this way is a cost-effective and fast way to get software problems under control within a very short time. However, this service is not only reserved for large companies. You will receive the link to the required app from us, and both partners log in via it. Small businesses, users & NGOs, self-employed and private users also benefit from the uncomplicated remote maintenance.
Security code enables contactless communication
As a rule, the apps we use work according to the key-lock principle. Once you have started the app, it generates a security code that is requested by our customer service. This code is then used to access the "home" PC. Compared to on-site customer services, remote help has a clear advantage in terms of accessibility, speed and availability. We can provide this service around the clock. Our specialists get an initial overview in the fastest possible way and can then take action remotely.
Not only helpful for problem cases
Remote maintenance is a cost-effective tool for updating the software. This way, support can install new apps or even change the entire operating system via the Internet. If there are error messages after an update, our team will support you in tracking down and fixing the error. With remote maintenance for the PC, you hold a trump card in your hand that ensures the accessibility of your web shop or updates databases at low cost. You do not have to deal with software problems, but can simply outsource these challenges to our customer service. Fast help and solutions via remote maintenance significantly shorten unwanted downtimes caused by PC problems.
Helpful tool for everyone
We do not only offer our remote desktop service to companies. Private users, pupils and students also benefit from our remote PC maintenance service. So there is no excuse for not performed papers due to a PC problem. With our 24-hour service you have the scepter over your PC in your hand at any time. You are not dependent on the service hours of a local customer service and do not have to pay for travel or emergency service fees on Sundays and at night.